Total Care Service Agreements

When your equipment is critical to your manufacturing, research, or overall operations…so is the service.
Our TOTAL CARE service plans incorporate the elements of other service level options…calibration, maintenance, repairs, parts, and
travel costs to give you the total care needed at one fixed annual cost. You can further minimize the worries and maximize uptime over the
long-term with multi-year bundled plans. Whether you are looking for a plan for one instrument, your entire laboratory or the institution
you represent, our Total Care agreement plans are designed for you.

Validation Service Agreements

Re-validating an existing piece of equipment or adding a new unit to your process? Struggling to find a vendor to help in the protocol development or expertise to execute your own existing SOP’s? Validation requirements can bring countless questions and AL-TAR is here to answer. We provide the services and documentation required to meet current cGMP, USP, ASHP and many of the newly established state guidelines on cannabis products
Click here for more information on IQ,OQ,PQ products

Scheduled Care Service Agreements

“As Found” criteria followed by the preventative maintenance, then “as left” data gives our customers full performance information on lab equipment. We work with you to monitor data over time to determine calibration and maintenance interval adjustments to gage the impact of our program in minimizing downtime and maximizing throughput. AL-TAR SCHEDULED CARE services are our most popular option for the customers we serve. And it’s no surprise why…value-based costs offer savings over the full TOTAL CARE plans and meet regulatory demands for both PM and calibrations in one comprehensive package.

Calibration Services

ISO 17025 accredited calibration facility. Over 60 product groups serviced with standard operating procedures at manufacturer-level tolerances and parameters. Flexible support to incorporate your own procedures and sign-off one of our 50+ techs to comply. Full data on each calibration certificate with access to our secure web-portal for archive retrieval. And unlike many of our competitors, we offer repair services as a corrective action for failed units. Need we say more? Consolidate your lab equipment calibrations with the fasting growing independent service provider in the industry today…AL-TAR!

Preventive Maintenance Services

Starting with our internal training programs, focusing on the World Health Organization (WHO) maintenance manuals and OEM (original equipment manufacturer’s) guidelines, AL-TAR PM technicians work to “prevent” costly equipment failure with detailed checklists and functional testing. Accompany checklists follow current guidelines established by the College of American Pathologists, FDA Code of Federal Regulations 21CFR 820.181, and Clinical Laboratory Improvements Amendments (CLIA) Section 42CFR 493.1254. Don’t wait for the unplanned and expensive repairs to interrupt your workflow, research or production.

Repair Services

Over 10,000 of the nation’s clinical lab, academic institutions, biotech, pharmaceutical, food processing, cold storage and drug development companies have relied on AL-TAR’s prompt and reliable services for over 30 years. Our call center in Nashville, TN. processes your service request to dispatch the right technician to be in the right place at the right time, where and when you need them most. And based on your regulatory compliance demands, we can offer the post-repair maintenance and calibrations to give you the single vendor approach for repair and other corrective maintenance needs. Process your request here or call us today at 866-522-3499.
PM/SC/TC/CAL Request
Service Address *
Service Address
If you are not an established customer you will need to pay by credit card for your first service call. You can opt to continue to pay with credit card going forward or establish an account.

We will contact you shortly regarding this, or feel free to contact us at 866-522-3499.

Current Customers with a Control Number
If you are a current customer of Al-Tar services please provide your control number below.

Customers without a Control Number If you do not have a valid control number, please provide the following information.
Maximum upload size: 104.86MB