The Schedule Care Plan provides thorough annual preventative maintenance at your site by certified service engineers. Our specialist will inspect, clean check and adjust all covered equipment and run all appropriate tests to ensure that you lab equipment continues to meet the manufacturer’s performance standards. While this plan does not cover the cost of repairs, it will assure you of priority service.
Key features include:
- 1 scheduled preventive maintenance call during the annual term
- Priority scheduling for time and material onsite repairs
- Priority scheduling for time and material depot repairs
- All service calls include a one-hour call back and four-hour on site response time
- Phone and e-mail support